Privacy & Data Protection Policy

Last Updated: December 2025
Applies to: Elite Enrichment Services (Saudi Arabia) & Elite Expedition Educational Services Ltd (United Kingdom)

1. Introduction

Elite Enrichment Services (“EES”, “we”, “our”, “us”) is committed to protecting the privacy and personal data of all visitors, school partners, training participants, and users of our website, enrich.sa.

This Privacy & Data Protection Policy explains how we collect, use, store, and protect personal information across our Saudi and UK operations.

Elite Enrichment Services operates under the Elite Group and works in partnership with Elite Expedition Educational Services Ltd (UK), which is registered with the ICO as a data controller (Registration: ZB999152).

2. Who We Are

Elite Enrichment Services (Saudi Arabia)
CR: 7051495005
Riyadh, Kingdom of Saudi Arabia
info@enrich.sa · +966 11 261 1476

Elite Expedition Educational Services Ltd (United Kingdom)
Company No. 16518384
ICO Registration: ZB999152
First Floor, Swan Buildings, 20 Swan Street, Manchester M4 5JW

3. What Data We Collect

We may collect the following types of personal data:

A. Information you provide directly

  • Name, email, phone number
  • Job title or role within a school
  • Training or course registration details
  • Enquiry or communication data
  • Feedback forms or surveys
  • Documents submitted for training (attendance lists, certificates)

B. Information collected automatically

  • IP address
  • Browser type and device information
  • Site usage data
  • Cookies (see Cookie Notice)

C. School-related information

  • Staff attendance lists
  • Student numbers (non-identifiable)
  • Organisational details required for audits, training, or consultancy

4. How We Use Your Data

We process data to:

  • Deliver safeguarding, school improvement, enrichment, and training services
  • Manage bookings, attendance, and certification
  • Verify compliance with CPD Certification Service requirements
  • Communicate updates, confirmations, or follow-up information
  • Improve website performance
  • Maintain safety, accuracy, and record-keeping standards
  • Respond to enquiries or support requests

We do not sell personal data under any circumstances.

5. Legal Bases for Processing

Depending on the activity, we rely on:

  • Legitimate interest (school enquiries, training delivery, audits)
  • Performance of a contract (training agreements, consultancy)
  • Consent (newsletter or optional communication)
  • Legal obligation (record-keeping requirements relevant to safeguarding training)

6. Data Sharing

We may share data with:

  • Elite Expedition Educational Services Ltd (UK)
  • Accredited training bodies (e.g., CPD Certification Service – when required for verification)
  • Our trainers, consultants, or delivery partners
  • Third-party systems used for training delivery (e.g., Zoom, Google Workspace)

We do not share data with unrelated third parties.

7. International Data Transfers

Some data may be processed in the United Kingdom via Elite Expedition Educational Services Ltd (ICO registered).
All transfers comply with UK GDPR and local Saudi data protection expectations.

8. Data Retention

We retain:

  • Training records: 5 years
  • Website enquiries: 12 months
  • Cookies: per browser settings
  • Contracts/partnership files: 7 years

9. Your Rights

You may request to:

  • Access your data
  • Correct incomplete or inaccurate information
  • Request deletion (where legally allowed)
  • Withdraw consent
  • Restrict or object to processing

To request this, email info@enrich.sa.

10. Security Measures

We use:

  • Secure servers
  • Encryption where appropriate
  • Access controls
  • Internal safeguarding and data-handling protocols
  • UK ICO-compliant systems for data processing

11. Contact Us

For privacy questions:
📧 info@enrich.sa
📞 +966 11 261 1476

For UK privacy matters:
📧 compliance@eliteexpedition.org